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General questions:

Welcome to the General Questions section where we address common inquiries about CommentBuddy.ai, your go-to Multi-Platform Comment AI Assistant.

CommentBuddy.ai is a Multi-Platform Comment AI Assistant designed to simplify and enhance your online commenting experience. It's a Chrome Browser Extension that utilizes AI technology to help users craft engaging and relevant comments across various platforms.

CommentBuddy.ai works by analyzing the context of the content you're engaging with online and providing personalized comment suggestions based on that context. It offers customizable templates and intelligent suggestions to streamline the commenting process.

Yes, CommentBuddy.ai offers a free version with basic features. However, there are also premium plans available with additional features and functionalities.

CommentBuddy.ai supports a wide range of platforms including social media platforms like Facebook, Twitter, Instagram and more. In case a website is NOT supported: You can highlight any text to copy it into the 'post input field'.

The CommentBuddy.ai Browser Extension is currently available for the Chrome Browser and is optimized for use on desktop and laptop devices. Mobile is currently not supported.

Credits:

Here you'll find answers to common questions about our credit system.

Credits are virtual currency used within CommentBuddy.ai to generate comments using different AI models. Each comment generated deducts a certain number of credits from your account.

Credits are provided based on the plan you choose. Free, monthly, or yearly plans come with monthly credits allocated to your account.

Yes, credits expire at the end of each month. They do not roll over to the next month.

Yes, additional credits can be purchased if needed. You can check our pricing page for more details.

The number of credits deducted depends on the AI model you choose. Different models have different credit requirements.

For each request CommentBuddy.ai generates a set of comment suggestions.

Credits per set of comments suggestions:
 

OpenAI GPT-3.5 = 1 credit
OpenAI GPT-4 = 3 credits

Anthropic Claude-3 Opus = 3 credits
Anthropic Claude-3 Sonnet = 2 credits
Anthropic Claude-3 Haiku = 1 credit

Yes, you can view your remaining credits in your CommentBuddy.ai dashboard and in the extension (bottom left).

If you run out of credits before the end of the month, you won't be able to generate comments until your credits reset at the beginning of the next month or until you purchase additional credits.

The number of comments you can generate depends on the number of credits you have available in your account and the credit cost per comment based on your chosen AI model.

No, credits are non-transferable and can only be used by the account holder.

If you cancel your subscription, you'll lose access to any unused credits. It's advisable to use all your credits before canceling to maximize their value.

License usage:

Explore the License Usage section to learn more about the terms and conditions associated with using CommentBuddy.ai for personal or commercial purposes.

Yes, CommentBuddy.ai is available for commercial use. However, certain premium features and functionalities may require a paid license.

The terms of the license agreement may vary depending on the specific plan or package purchased. Please refer to the license agreement for detailed information on usage restrictions.

The transfer of licenses may be subject to certain conditions outlined in the license agreement. Please contact our support team for assistance with license transfers.

The terms of the license agreement outline the rights and restrictions associated with the use of CommentBuddy.ai. It covers topics such as usage rights, limitations, and subscription terms. The specific terms may vary based on the chosen plan.

Users can upgrade their license to access additional features and functionalities by visiting the CommentBuddy.ai website and selecting the desired plan. Follow the prompts to complete the upgrade process.

Support & updates:

In the Support and Updates section, discover the various support channels available to assist you with any questions, technical issues, or feedback related to CommentBuddy.ai.

CommentBuddy.ai offers various support channels including email support, a comprehensive knowledge base, and community forums where users can seek assistance and share experiences.

Users can report bugs or technical issues by contacting our support team directly or submitting a support ticket through the CommentBuddy.ai website. Our team will promptly address and resolve any reported issues.

Yes, CommentBuddy.ai is regularly updated with new features, improvements, and bug fixes to enhance the user experience. Users can expect regular updates and announcements about new features via email and on our website.
Absolutely! We welcome user feedback and suggestions for improving CommentBuddy.ai. Users can submit feedback through our website or contact our support team directly with their ideas and suggestions.

Users can contact the CommentBuddy.ai support team by filling out the contact form on our website. Our dedicated support team is available to assist with any questions or concerns users may have.